Hill Country Tote Rental (“Hill Country Tote Rental,” “Company,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or rent equipment from us.

Information We Collect

When you make a reservation, contact us, or use our website, we may collect information including:

● Name

● Email address

● Phone number

● Billing address

● Delivery and pickup addresses

● Rental and reservation details

● Payment information processed through our secure payment provider

● Communications you send to us

We may also collect limited technical information such as your IP address, browser type, device information, and website usage through cookies or analytics tools.

How We Use Your Information

We use your information to:

● Process and manage reservations

● Deliver and retrieve rental equipment

● Communicate regarding your reservation

● Process payments and refunds

● Provide customer support

● Improve our website and services

● Prevent fraud and protect our business

● Comply with applicable legal obligations

Payment Information

Payments are processed securely through our third-party payment processor. Hill Country Tote Rental does not store complete credit or debit card numbers on our servers.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, booking software providers, website hosting providers, and other service providers necessary to fulfill your reservation.

We may also disclose information if required by law or to protect our legal rights, property, or safety.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and better understand how visitors use our website. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any legal or contractual obligations requiring us to retain certain records.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.