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Our totes are designed for moving and temporary storage of household or office belongings.
Please do not store hazardous materials, chemicals, flammable items, or anything that could damage the totes or create a safety hazard.
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Reusable totes offer several advantages over cardboard boxes:
- No box assembly or packing tape required.
- Strong, durable construction that won’t collapse or tear.
- Secure stacking for easier loading and storage.
- Water-resistant to better protect your belongings.
- Reusable and environmentally friendly.
- Delivered to your door and picked up when you’re finished.
- No cardboard to break down, store, or recycle after your move.
Our goal is simple: save you time and make one part of moving easier.
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The outside dimensions are 27”x17”x12”. The inside dimensions are 24”x14.6”x10”. Each commercial moving tote is designed to safely hold up to 65 pounds. Staying within this limit helps protect your belongings and makes the totes easier and safer to lift.
In comparison to a cardboard box, our totes hold about the same as a large (3 cubic-foot) moving box, but with the added benefits of durable plastic construction, secure stacking, and no assembly or tape required.
For safety, loaded totes should be stacked no more than five high on a level, stable surface.
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We’ve created packages to make choosing the right number of totes easy. They are designed to fit a variety of home sizes and moving needs. Simply choose the package that best matches your move, and we’ll deliver everything to your door.
Need something different? Contact us. We are happy to customize your package based on availability.
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Payment is due at the time of booking to reserve your rental. We accept all major credit and debit cards through our secure online checkout. You'll recieve an order confirmation and receipt as soon as your reservation is complete.
A valid card must also remain on file until your rental equipment has been returned and inspected. If any applicable damage, replacement, late return, or additional service fees are incurred, they will be charged to the card on file in accordance with our rental terms.
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No. Delivery & pickup are included with every rental within our standard service area (Boerne and surrounding communities within approximately 20 miles). If you’re located outside of our service area, we may still be able to help for an additional travel fee—just contact us for a quote.
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Yes. An adult (18 or older) should be present during both delivery and pickup to verify the equipment and sign the Delivery/Pickup Acknowledgment.
To provide the most efficient delivery & pick up service, we'll contact you before your delivery date to confirm your 2-hour delivery & pick up windows. We'll do our best to accommodate your preferred time whenever possible. We will also send you a reminder email the day before your delivery & pick up and a text message approximately 20-30 minutes before we arrive.
If you can’t be home, it’s no problem! You may designate another adult (18 or older) to meet us on your behalf. You can also authorize us in writing to deliver or retrieve the equipment without anyone present. In that case, our documented inventory and condition report will serve as the official record and you are responsible for the items throughout the rental period despite not being present.
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Absolutely. Every tote is thoroughly inspected, cleaned, and sanitized after each rental before it’s delivered to the next customer. We take pride in providing clean, ready-to-use totes so you can pack with confidence.
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Yes! Every rental includes a label card for each tote, along with a marker to help you stay organized while packing. Simply write the contents or destination room on the card, slide it into the label holder, and update it as needed throughout your move.
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Your rental begins on your scheduled delivery date and ends on your scheduled pickup date. Our packages include a two week rental period with the option to extend it to four weeks, giving you plenty of time to pack, move, and unpack at your own pace.
If you finish early, just let us know and we'll be happy to arrange an earlier pickup. If you need additional time, please contact us at least 48 hours before your scheduled pickup. Extensions are subject to availability and additional rental fees may apply. Late returns without prior approval may result in additional rental charges as outlined in our rental agreement.
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Before pickup, please empty all totes and stack them in an easily accessible location. If you rented dollies or other equipment, place them with the totes. Please make sure no personal belongings or trash remain inside. We'll handle the pickup from there!
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You may cancel your reservation for a full refund up to 48 hours before your scheduled delivery. Cancellations made within 48 hours of delivery may be subject to a cancellation fee, and same-day cancellations may not qualify for a refund.
If your moving plans change, please contact us as soon as possible, and we'll do our best to accomodate you.
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Our totes are designed to withstand normal moving use. However, additional charges may apply if a tote or rental equipment is returned with damage beyond normal wear and tear. This may include cracks, broken lids or hinges, excessive staining, strong odors, burn marks, or any damage that affects the item's function or requires replacement.
We understand that minor scuffs and scratches are a normal part of moving and are not considered damage.
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Yes. All rentals are governed by our Rental Agreement & Terms of Service, which outlines important information including rental periods, customer responsibilities, equipment care, cancellations, late returns, damage, and other rental policies. You can review the agreement at any time on our Rental Agreement & Terms of Service page. By placing a reservation, you agree to these terms.
Let's Simplify Your Move.
Whether you're ready to book your totes or have a few more questions, we're here to help.